Deployment Dashboard for Classic Software Not Displaying after Enabled and Configured

Ashley Vernon

We have been so excited for this to be released! I have been looking at your blog / release page since this was released for BitBucket back in October.

We are having issues getting the Deployment dashboard being displayed. Here are the steps we have taken:

1. We have followed the steps to set up the Deployment feature in Jira Cloud according to this documentation: Integrate your deployments with Jira 
2. We have the CircleCI for Jira already configured and has been working for years (https://circleci.com/docs/2.0/jira-plugin/) - Integrate Jira Software with your CI/CD provider
3. We have added the token provided from our Jira cloud to the CircleCi Jira Integration tab (Project Settings > Jira Integration)
4. We have configured our `circleci/config.yml` file according to this documentation: https://circleci.com/developer/orbs/orb/circleci/jira PR was merged into both default master branch and also a release branch

The Deployments dashboard is still not being displayed. What are we missing or doing wrong? 

The additional step that we took as a sanity check was merging a new PR to both master and the release branch thinking that would trigger the dashboard and it's still not displaying.