I have created the ITSM project in my company. Want to exclude the few domains for email request

praveen kumar_ff0nhw

Hi Team,

 

If there is an any email to channel. That would be considered as email request and ticket gets generated automatically. But I want to create a rule in such a way that JIRA should accept email request only from few domains and reject the other email requests.

Team, Please help me in this.

 

Thanks & Regards,

D. Praveen Kumar.

Brant Schroeder

@praveen kumar 

Welcome to the community.  This is not part of Jira at this time but is a new feature request that has been selected for the short term road map so it is coming.  You can learn more here: https://jira.atlassian.com/browse/JSDCLOUD-868?error=login_required&error_description=Login+required&state=47f8c6e7-9de8-4016-a9ba-179f3f625e25