jira cloud how generate jira support zip

Question

i dont find  in jira cloud

https://confluence.atlassian.com/support/create-a-support-zip-790796819.html#:~:text=To%20create%20a%20support%20zip%2C%20go%20to%20the%20Create%20support,node%2C%20or%20on%20multiple%20nodes.&text=You%20can%20also%20create%20a%20support%20zip%20using%20the%20REST%20API.

ZpThecnology · Answer

ok thanks

Andy Heinzer · Answer

Thanks @zachar papkov

This is a good call out.  I have updated that page to include a header that indicates this information is specific to Server and Data Center editions.  I could certainly see why this would be confusing for Cloud users, as this is not possible in the Cloud platforms.

Mikael Sandberg · Answer

Jira Cloud does not have an option to generate the support zip, that is only available on Server/Data Center. Instead you can grant support access to your site when you log a ticket.