cant start sprint in jira cloud. I have manage sprint permission as a project lead.
What can be the problem here.
@Stanislav , can you translate the error message and share it?
You should have the manage sprint permission for all the projects that are included in the board.. do you have?
Hi @Stanislav ,
I don't understand the screenshot, but most often this is a permissions problem. You need the right permissions for every project in the scope of your board. More detail can be found in earlier answers on the community like this one.
Good luck!
Tessa
Hello @Stanislav
While your board may be limited to specific projects, it is possible that issues from unrelated projects have been added to the Sprint the user is trying to start.
Go to the Issue Search screen and search for all issues where the Sprint field is set to the name of the sprint you are trying to start. Examine the output for issues that are in projects that are not included in your board.
If such issues are in the sprint and the user does not have permission to manage sprints in the projects to which those issues belong, then the issues need to be removed from the sprint or the user granted permission in the other project(s).
@Fazila Ashraf @Trudy P Claspill @Piet Pieters
I found out the answer if you are interesting
This role in cloud was the problem user cant start sprint
"You need to have permission to manage sprint in order to start or close sprint"
But user have permission in the project to manage the sprint
In the board's configuration, can you check how many projects are listed in the board's filter?
A screenshot of that section would be helpful to guide further
@Fazila Ashraf There is 2 boards and as i see they only use this project in query and sharing
Thanks, i will accept youe answer after i will solve my problem!
But i think this board uses only by one project
@Stanislav , i would check this also..
@Stanislav , but that doesnt make sense.. If only site administrators can start the sprint, then how many users will you add as site administrators?!
Note that it is a powerful role..
@Fazila AshrafSorry thats my role.
For that user who got the problem i choose role "Trusted" second one.
And that works.
hmm.. i just read about trusted role.. that is also a powerful role.. I wouldnt be comfortable giving that access to the users just so that they can start the sprint..
Glad that it helped your user.. But i would suggest you to dig more
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