Moving issues from one Jira cloud instance to another

Mike Brown_h47bdg

Hi All,

My team have recently purchased their own Jira cloud instance but we still have a number of issues/tickets that we need that are currently on the original jira cloud instance

I would like to migrate all live and closed issues on the original jira cloud to the new jira cloud we have purchased.

Any help would be greatly appreciated!

Alexis Robert

Hi @Mike Brown , 

 

you can either do a full backup of your current Cloud instance and import it in your new instance : this will erase any data that is currently on the new instance however, and you might have to do some cleaning up afterwards : https://confluence.atlassian.com/adminjiraserver/restoring-data-from-an-xml-backup-938847707.html

Another option is to do a CSV export that will only move the issues (you would have to re-create your projects, workflows, custom fields etc) : https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

 

Either option can be a good fit depending on what you need.

 

Let me know if this helps, 

 

--Alexis