Done/Partially Done/ Withdrawn status

Question

Hi Would like to know,

Is there a way to reveal/ have visibility over an issue which is partially done /withdraw/ completely done ?

Sometimes there are situations an issue is partially done and withdrawn, the team will move them to 'Done' status in the work scheme, but I want a clear visibility to know they are not completely done, but partially or withdrawn.

Is there a way I can reconfigure to reflect this?

Carlos Garcia Navarro · Accepted Answer

Hi @Christina Liang ,

You could control this with your workflow. E.g., you could have a status 'closed' to which you don't move tickets until all work has been completed and reviewed. Wouldn't that work?

John Funk · Accepted Answer

Hi Christina,

We use 3 different statuses for Done - really 4.

Done is when the issue/work was completed and deployed.

If the work has not started yet and we decide to "withdraw" it - we use the status of Discarded.

If the work was already started and we decide to stop it for now and MAY return to it later (or not) then we use Abandoned status.

If the work was already started and we decide to stop it for good - meaning we are never going to complete it, then we use the Aborted status.

Here is blog from my boss that has more information:

https://blog.huge.io/kanbans-four-conclusions-5cfb1716fa39