Import a Confluence Space ReferralLink#54887198 issue

Question

This question is in reference to Atlassian Documentation: Atlassian Cloud Bug Fixing Policy

Hy,

I have created a copy of a space in Confluence and modify the xml to change the key so that i can reimport the space back in. (like a copy-paste).

After i hit import of the space to get it back in after the change of key, i get this error:

Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: could not insert: [com.atlassian.confluence.links.ReferralLink#54887198]

Could someone please explain what this issue is about?

Thank you so much,

Ioana

Nic Brough -Adaptavist- · Answer

The "already have a space" error means either what it said, or that you have a space you can't see with that key, or possibly, that you had a space with that key and have deleted it at some point.

The enum error is unrelated, and means you have broken data in the exports - possibly a macro that you have used in the source, but is not available on the target.

Ioana Petrescu · Answer

I just changed it to something different - i simply can;t afford the time to wait anymore and now i get a different error in the import process:

Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: com.atlassian.confluence.search.service.ContentTypeEnum cannot be cast to java.lang.String

Any idea about this one?

Ioana Petrescu · Answer

Hy Nic,

So i did that...and now it says that i already have a space with that Key, when in reality i don't.

I know i have created one at a point and then deleted it and i double checked i have no space with that Key.

Since the server is actually a cloud on Atlassian side I assume someone on Confluence needs to check this out?

Thank you,

Ioana