Custom field is showing non manadatory field as mandatory

Soutam Roy

I am unable to create a subtask for a parent issue as the sub task is asking for a field to be populated while the field is not mandatory and not showing up in the sub task form , How can i check this . Am a novice in JIRA admin roles so kindly help me 

Pramodh M

Hi @Soutam Roy 

Please go to the Project Configuration and check which Field configuration the project is using (You may have to check with Issue type if there are multiple field configurations)

Now In Jira admin settings, go to that field configuration and make the field optional

I have attached the screenshots for reference, please let me know if this has solved the issue.

Please analyze the Feild you are referring here is required and make it optional in Jira admin settings. 

Thanks,
Pramodh