Transition rule not firing in next-gen kanban

Ben Sullivan_owtraw

Hi

I have decided to give next-gen a go for my engineering team.  I'm trying to implement some simple workflow validation and field updates.  I'm not having much luck.

As an example, I want to update the start date to today when I transition from my first workflow status, "In Backlog" to "To Do".  Both of these statuses have category of To Do.

I had to introduce the "In Backlog" status to model the fact that we elaborate tasks first (estimate, add defn of done, bug details etc) before the task/bug is then ready to work on, at which point it goes to To Do.  Current next-gen kanban does not do this well out of the box which surprised me - unless I've missed something of course.

So when I move task from In Backlog to To Do the start date is not updating so the rule I setup did not fire.

I'm at a loss as to why.

Please help.

Thanks

Ben

Eoin

@Ben Sullivan There are some preconfigured transition rules that you can use inside the workflow editor - on the transition from In Backlog to To Do, you can use the "Update an issue field" to set the current date inside the Start date field. It might be easier in this case than using the automation engine.

You can reference https://confluence.atlassian.com/jirasoftwarecloud/available-workflow-rules-in-next-gen-projects-1005805111.html for other examples of these transition rules.

Thanks