Version Feature: Would like to be able to track number of times someone edit's and updates a JIRA Issue

Question

I know versioning exists in JIRA, but I am not sure how to get this capability to work as I need it.

I want to be able to track how many times a JIRA Issue is "touched."  When someone clicks "Edit", makes a change and then clicks "Update" - I want either the version to increase form 0.1 --> 0.2 or some sort of counter to increase by 1.

Is this capability possible - its really just simple versioning.

Thanks

Ryan Smith

Nic Brough -Adaptavist- · Accepted Answer

It's all in the history, but it's not explicitly counted like that.  A simple "touch" won't be useful to some people, as it could over-count or under-count depending on how important it is.  For example, do you count comments as a touch?  Edits?  All transitions?  Linking  (espeically from the other end of the link)?  Subtask updates?  Also, your scheme - 0.1 to 0.2 - won't really work because you'd need a rule to explain the increments.

That's not to say it's a bad idea, I'm just pointing out why it's probably not been done before - it's not as simple as it sounds.

My temptation would be to write a plugin that provides a custom derived field that reads the history and counts/displays "touches" from there.  I've not seen one (although I've written one that does something similar for a client). But you're on OnDemand, so even if you had one, I'm not sure it would be installable.