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REST API - Update Issue Status without knowing Trans Id

Chiara Spadavecchia_jfl50o

Hi,

the external system knows the target status but not the Transition Id. For example, the external system knows that the Issue status of FWT-1 must become “Closed”. For the external system the goal is to update the issue status without knowing the transition ID. What REST API calls should the external system perform?

Thanks

Accepted answers

Nic Brough -Adaptavist-

You should use the REST API calls that ask what transitions are availble, the metadata call should include that.

All comments

Nic Brough -Adaptavist-

You should use the REST API calls that ask what transitions are availble, the metadata call should include that.

Chiara Spadavecchia_jfl50o

Thanks, I know BUT how It is possible to Get the Transition ID starting by the Target Status?

The external system would like to get the Transition ID directly and NOT all possible transitions. The external system cannot insert logic to process the response with all possible transitions. Is there a way to do It? A REST API Call that returns the transition ID querying by target status.

Thank you

Nic Brough -Adaptavist-

You are asking the question in the wrong place.

You can ask Jira to give you a list of available transitions for the current issue, or with a bit more processing, you could read the workflow and parse that for the list of transitions out of a status.

But Jira can't tell you which transition to run. It can't know - you need to tell it.

You need to decide which one it is (then you can pull the id out of the list of available ones given by the metadata call)

Chiara Spadavecchia_jfl50o

ok, when you say "you could read the workflow and parse that for the list of transitions out of a status" what do you mean? What is the REST API call?

Thanks

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