We had configured JIRA Mobile Connect for our project and It was working fine. Issues were created successfully and we were able to see those in our projects.
Suddenly, We noticed JIRA Mobile Connect stopped working. While debugging the issue we found the following API has been used to create an issue.
Request => /rest/jconnect/1.0/issue/create?project=XXX&apikey=XXXXXXXXXXXX
Response =>
Error occurred while creating issue through workflow: User 'jiraconnectuser' doesn't have the 'Create Issues' permission
We have tried to create "jiraconnectuser" manually and assigning permissions as well. But it's still giving the same error.
Additionally, We are able to see the following logs for the iOS application
CredStore - performQuery - Error copying matching creds. Error=-25300, query={
class = inet;
"m_Limit" = "m_LimitAll";
ptcl = htps;
"r_Attributes" = 1;
sdmn = "https%3A%2F%2Fxyz.atlassian.net";
srvr = "xyz.atlassian.net";
sync = syna;
}
What are we missing here?