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Start Date and End Date Changing Automatically

이정수_uinhut

I am currently using the cloud version of Jira, and facing an issue where the start/end date of the issues I have created are changing automatically.

For example, I have set a start date of Jan 01, 2021, and end date of Feb 12, 2021 for the issue and whenever I refresh the issue the date goes backwards and currently it shows start date of August 2020 and end date of September 2020...

This happens to all the issues - even the date of epic changes automatically.

We have HQ in Asia and this only happens to me (in the States). Not sure if this is related to the timezone or local computer time setting, but having hard time resolving the issue.

Any advice on the issue would be very appreciated.

Accepted answers

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Martin Bayer _MoroSystems_ s_r_o__

Hi @이정수 welcome on the community .

Can you check 'History' tab on the issue? Is there any information about changing start/end date on the issue? It can be changed by some App for example.

이정수_uinhut

Thanks!! I checked the history tab and it actually says I have changed the date one by one...the issue is I wasn't even on the issue page when the due date has changed.

Martin Bayer _MoroSystems_ s_r_o__

It is really weird. It looks like some automation/job is working on the issue. Or are you using some planning tool like Advanced roadmaps, Structure, Tempo PLanner...? These Apps usually use Start/end date to store the information of the issue which you move on the timeline.

이정수_uinhut

It has been only happening on my PC and I actually could solve it by changing the date format to match my regional format... I figured out when I had my Windows date format set up as Korean format YYYY/MM/DD, and tried to change it to US format MM/DD/YYYY.. since the change it stopped happening. I have also disabled all the plug ins on Chrome...but it was keep happening.. and since I have changed the date format.. it started to work fine... thanks for the help.

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