Board is Empty Jira Cloud (Next gen)

MiguelQueiroz

Hi,

I'm using Jira Cloud Next gen proj.

So Sunday/Monday not sure, all the jira board became empty. I can see issues in the issue tab, and when I change the issue status,  the issue is not moving to the assigned board.

It only works if click in the issue options and click "Move to Board"

Is this new behavior?  I think before, issues could be in backlog and if I changed their status it would move to board? no? Don't know.... maybe I'm confused,  But all I know is that I had issues in board that are not showing anymore.

 

Strange...

Angélica Luz

Hello Miguel,

Thank you for reaching out to Atlassian Community!

Just for a better understanding of the issue, I would like to know if you were using Sprints on this next-gen project.

Have you checked if someone completed the sprint?

Can you check on Project settings > Features if sprints and backlog are enabled? I tested here disabling these features and some tickets disappear from the board, so it's important to check that as well.

I saw that on your site, there is another user, have you checked with them if they made any change to the project?

Regards,
Angélica