Set link type through automation

Max Boerma_3be48b

Hi, 

A little more background:
For my current project I want to be able to change my link type through an automation.

I've set up an automation to give the blocked by tickets in the blocked relation an impediment flag. The problem I ran into is that when several tickets are blocking I don't want the flag removed when one of the blocking tickets is set to done. I only want that to happen when all blocking tickets are closed. I know I can trigger an automation when no link types of a certain kind (blocks in this case) are remaining. 

However to make it harder, we want to keep the status so we can look it up at a later date and preferably not through a label. So what I did was create a new Link Type: was blocked and was blocking. When a ticket a blocking ticket is closed, I want the link type for that ticket to change to: was blocking. But I can't seem to get it to work.

Does anybody know how I can set a link type (was blocking) for a ticket? 

Kian Stack Mumo Systems

@Max Boerma, 

I understand that you want to "unflag" a ticket when all tickets blocking it are resolved, but it sounds like you want to keep all the tickets linked together?

You are actually able to do that without switching the link to another type. I wrote an automation rule that will do that for you. The only caveat with this rule is that it will only work within a single project. Check out the configurations below:

 

This will run each time a ticket in my project is resolved, this rule will run. It will check if the ticket resolved "Blocks" any other ticket. If it does, it will check the ticket it blocks to see if all tickets blocking that ticket are resolved. 

If they are, it will clear the impediment flag. This way you don't need to change the link types at all!