I am not receiving emails I am tagged in/Watcher or when JIRA ticket from Jan 13th till date.

Question

I have selected the Send me email Notifications under Profile Settings : " Email notifications for issue activity as, and selected all options under "Get email updates for issue activity when" section. Please help resolve the issue.

Everything was working fine till Jan 13th but no email notifications at all after that.

Things i have done:

1. Verified the email ID is same as the JIRA login.

2. Restarted the machine and Logout -Login in JIRA.

3. Unchecked and selected the email notification activity and Save changes.

Jack Brickey · Answer

Contact Atlassian Support and have them inspect your system.

Eric Tiffany · Answer

Same story --- email notifications are not arriving for anyone in our company.  No config changes have been made.  It just stopped working sometime on Jan 24 or 25.

Jack Brickey · Answer

Go to the project settings > notifications and inspect the various notification events. Ensure you exist in one or more of the groups or roles associated with the desired events. If you cannot access the settings contact you admin.