Global Permissions>Anonymous Access section doesn't appear

Ferran Ollé

I'm trying to make one of my Confluence spaces public, but it has been impossible to activate the Anonymous Access because there is no Anonymous Access section in the Global Permissions menu.

I've tried to follow all the guides and support documents I found, but all of them take me to the same place where there is not the section that should be there.

Can anyone help me? Thank!

These are some of the things I tried:

• https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/
• https://confluence.atlassian.com/doc/setting-up-public-access-156.html
• https://community.atlassian.com/t5/Confluence-questions/Public-Access-to-Confluence/qaq-p/214425
• https://confluence.atlassian.com/doc/make-a-space-public-829076202.html
• https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/

Fabienne Gerhard

Hi @Ferran Ollé 

from your screenshot and linked docs it seems like you are into space permissions area and not into global permissions -> please have a look at this support article about managing global permissions. 

Comparing your settings with the settings an admin can normally do in global settings there are some differences. Are you an admin or an space admin?

If you don't have system admin rights - please contact your admin to help you getting anonymous access. 

Feel free to ask for more help!