Cannot delete projects and create Classic projects

Aleksey Nikitin

Kind of problem with the admin credentials to my JIRA account... Please advise me what to do.

 

I have a JIRA team (free account) and 6 projects in it.

Last time I worked with it somewhere in 2019.

This January I tried to start a new project or delete one of the old.

But I realised that cannot do it:

1. When trying to create a new Classic project, I get "You don't have permission to create a classic project.Your Jira admin can create one for you."

2. When tryiing to delete an old project, I get "Something went wrong. We couldn't move the XXXXXX project to trash. Try again"

3. I have a 3-dot menu (to configure or delete) only to the right of the 1st project from the list of 6.

4. In Jira settings i see: "You do not have access to Jira settings or Atlassian admin, contact your jira admin to grant you access."

KAGITHALA BABU ANVESH_z1zl10

Hello @Aleksey Nikitin ,

 

Only Jira administrators can Create a classic Project.

only a project admin / Jira admin can delete a classic project.

Please check the below link for permissions and other information related to classic projects.

https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-classic-projects/ 

 

 

Thanks.