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CSV import too slow

Cyrielle Charrier

Hello,

I have a problem with the import from a CSV which does not have many columns or lines (10x7), it is very slow when I try to import tickets (3% in 20 minutes).

Whereas I have done it last week for the same project, with a 250 lines files, it was very fast.

Could you help me ?

Thank you so much

Cyrielle

Accepted answers

Alexis Robert

Hi @Cyrielle Charrier ,

I don't have any issue on my side, if your file is only 10 lines or so it should only take a few seconds. Do you maybe have a lot of issue links ?

Otherwise I would advise to just cancel and start again.

let me know if this helps,

--Alexis

All comments

Alexis Robert

Hi @Cyrielle Charrier ,

I don't have any issue on my side, if your file is only 10 lines or so it should only take a few seconds. Do you maybe have a lot of issue links ?

Otherwise I would advise to just cancel and start again.

let me know if this helps,

--Alexis

Cyrielle Charrier

Hi @Alexis Robert

Thank you for your answer !
No issue links in my file... I have tried 5 times, and always the same problem.

I will be patient .... and copy/paste manually ;-)

Thanks a lot,

Cyrielle

praj_6vogmn

I am also facing same issue, trying to update 91 issues and 4 fields only. Tried multiple times and no luck.

Benjamin Peikes

I'm having the same issue. Trying to add 70 issues from csv, it's been 30 minutes, and it's only validated 11%

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