Can't create an issue using REST API

Question

I am unable to create an issue using REST API calls.

I've tried a few things, using the CURL command, using the JIRA package for PIP. I always seem to get the error "Basic authentication with passwords is deprecated.". It's kind of ironic because i'm using the documentation that Atlassian have provided. i'm also not using my username and password. I'm using my username and my API token (as suggested via the documentation).

I'm not quite sure what i'm doing wrong because according to the documentation and others (not from my company). If i go onto my companies jira instance and follow it up with /rest/api/3 i should see a page. However for my company i get an error, 404 page not found

Daniel Ebers · Answer

Could you please show "in code" how you actually do the login?
If needed, you can add screenshots if this is easier.

bahjat murrad · Answer

Thanks @Daniel Ebers  for the reply. I see what you mean by server based and cloud based JIRA instances.

We have a JIRA instance based on the cloud server. I'm using the new documentation that you sent me the link for however i can't seem to log into the rest api at all. <local.url>/rest/api/3/issue.  I get an error 405, however if i add /createmeta , it returns JSON format webpage.

I'm trying to do this example here.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/

Daniel Ebers · Answer

You linked the documentation for Server but the Community states you are using Cloud.
https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

Have you double checked with the Cloud documentation also?

If it should not work could you please show us your request (with all credentials anonymized) as well as the output?
So, first the endpoint is complaining about basic auth but then bringing up an error 404?-This is rather unusual.

Could you please confirm the Jira instance that is causing pain is a Cloud one? Just to make sure we are not looking into a Server related question.