How to fetch and compare previous value and new value of Due Date field

Anupam Sinha_i75r8o

Hi everyone, I am new to Jira and stuck with a task

I need to read previously entered value and newly/update  entered value in Due Date and compare both of them and

1. Ask user to enter the reason of change due date in text box

2. Send alert notification to PM on Due Date Change  as user updates the issue in JIRA.

 

Any help would be greatly appreciated.  

Kristian Walker _Adaptavist_

Hi Anupam,

I can confirm that it is possible to achieve your requirement with ScriptRunner for Jira Cloud by creating a Script Listener that is configured on the Issue Updated event. 

The script for the listener would then be able to get the changelog property which contains details of what fields changed when the issue was updated.

You would then be able to check against this property if the Due Date field changed and if it did to save the old and new values for these fields to variables in your script.

You would then be able to call to the Send a notification for an issue API which Atlassian provides in order to send a notification explaining how the Due Date field changed.

I can confirm we have an example script located in the documentation page located here which shows how to check the changelog property and to send a notification when the priority on an issue changes.

You will be able to take this script and use it as a reference guide to help you to create the script that you require to achieve your requirements.

As for your requirement of checking what the user enters on the screen then you can do this using a Workflow Validator  and this page gives some examples as well explains how to add a new validator to your workflow.

Also, we have a Knowledge Base Article here which explains the strategy that should be used to determine how to create the validator expression which you require but it would be similar to the expressions other users have given above.

I hope this information helps.

Regards,

Kristian