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Admin cannot see/change/delete restricted pages

DDEX Secretariat (NR)

Hi,

I have two accounts for a confluence site. With one of these I am a site-admins and organisation administrator. With the other I am

administrators
confluence-administrators
confluence-users
editors
site-admins

Yet, there are a number of pages on a specific space that neither of these users can access. I have already given both users checkmarks on all categories on the ../wiki/spaces/spacepermissions.action page.

So when go to ../wiki/pages/listpermissionpages.action I see a number of pages that I cannot access, delete, change or even view -- let alone change the permissions. These pages have between two and four users listed as "permitted". Some pages juts have "view" permissions listed, some have "view" and "edit".

What I am doing wrong?

Thanks,
Niels

Accepted answers

All comments

Brent Thayer_1xp7k0

I think i may know what is happening. When you are in the confluence admin settings and goto Space Permissions do you see "Recover Permissions" next to these spaces you are mentioning?

In the past i remember even as an org admin i couldnt get into certain spaces due to the permissions. Everyone who could has long been gone. So while you cant just open the page, once you recover the permissions you will be able to. And from there set them as you wish, (example: include site admins)

Hope this helps

DDEX Secretariat (NR)

Thanks Brent.

I do NOT see "recover permissions". I do see "manage permissions". And when I click that, I get get to the space's permission page. The same is true if I do this from the "org admin" user or my normal one.

Thanks again!
Niels

Brent Thayer_1xp7k0

So were you able to manage permissions on the spaces in question? Did this solve your problem or do we need to find another solution?

Thanks

Brent

DDEX Secretariat (NR)

I am afraid it did not. The pages remain "protected".

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