Import Word Document - Can't Click on Images

Steve Wlodarczyk

Using the import word document feature.  Once the import is done, you cannot click on the images to open them up.  Previously, you could see all images and hover over to open a larger, better resolution version.  Now it just says "Open Link in a new tab" when you hover over the images. 

Also, when you create a new page, and use Import Word Beta, instead of a template, it says it imports the file, but there is no content.  Once you publish the page it displays a label that says "This editor does not support displaying this content".

Not sure if something has changed with the Import Word feature since early December, but it is definitely not working as it was before.

Thanks.

Diego_88dj6o

Hello @Steve Wlodarczyk !

As I understand, importing Word files into Confluence is not working as intended. I tried to replicate it with a simple Word Document, but was unable to.

Here is what the Word file looks like in both Word and Confluence:

Word Document

 

Confluence Page

And here is what happens when I click the image:

 

The picture showing the Word document in Confluence shows the page created via the “Beta Import” feature that lives within the page editor currently:

• [Atlassian Community] Importing MS Word and Google Docs into Confluence just got easier

With this in mind, I would like to ask you a few questions about the word document that you were trying to import. Here we go:

1. What type of content lives within this Word file?
2. Is this behavior present if you try to import a word file other than the one you described?

Let us hear from you!