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Can I import comments using User CSV import for Jira - Server

Andy Munro

I have used both the admin level import and user import functions and I can't work out if you can import comments for the user import? It works OK for admin level, so I think the CSV file is OK. I don't believe I can add "Comment" to the create Screen and I don't see this as an option to map. Is this just a limitation? I am using Jira Server 8.3

Accepted answers

Alexis Robert

Hi @Andy Munro ,

it is not possible to import comments from the user CSV import feature, as the field is just not available for mapping using this. It will only show up when using the System Import feature.

I could not find a documentation page that confirms this, but this is the case.

Let me know if this helps,

--Alexis

All comments

Alexis Robert

Hi @Andy Munro ,

it is not possible to import comments from the user CSV import feature, as the field is just not available for mapping using this. It will only show up when using the System Import feature.

I could not find a documentation page that confirms this, but this is the case.

Let me know if this helps,

--Alexis

Andy Munro

That's fine and what I was thinking, just wanted to double check

James Bromwell

The documentation page is https://confluence.atlassian.com/jirasoftwareserver/creating-issues-using-the-csv-importer-939938927.html -- near the bottom, in a blue box.

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