I'm looking for a way to have more than one option for initial status, so that when users log an issue they can set the initial status to either "Open" or "Ready" - i.e. a regular status and a fast-track status.
Currently this takes two steps. The initial status in our workflow is "Open" and users often forget to change the status of important and well-defined issues from "Open" to "Ready."
I'm looking for a way to enable this from the Create Issue screen, perhaps by adding a custom field to the Create Issue screen, and then creating a script or post-function that sets the initial status to either Open or Ready based on the value entered for that field.
Importantly, our JIRA is not self-hosted, so we need a solution that works for OnDemand.
