Administrator privileges are required?

Question

I have a script that validates an action against a list of members defined in JIRA.

Last Friday, that script worked.

Now, that script, using the same credentials, does not, and I get an error

{"errorMessages":["You are not authorized to perform this action. Administrator privileges are required."],"errors":{}}

So I figured Atlassian made a change requiring Administrative access to get a list of users.

I granted administrative access to a virtual user, just to see if that solved the problem.

It does not.

Anybody got any ideas?

Nic Brough -Adaptavist- · Answer

Ah, sorry, I missed the tag.  Yes, this should be with Atlassian support because it sounds like your REST process should be able to "browse users".

Lee Correll · Answer

Interesting.  Well, since this is OnDemand, I can't do that.  Perhaps it's time to raise an issue with Atlassian.

Nic Brough -Adaptavist- · Answer

It does not.  Admin rights give you the ability to administrate the system.  Browsing users is something for the end-users of the system

As an admin, you can list the users, add/update/delete them, search for them and so-on, but "browse user" rights applies to the handling of user fields in the issue data.

Anyway, you say you're in a "browse users" group, so that should not be the problem.  You may need to start looking in the logs.