Accessing two Cloud Instances = two user licenses?

Question

Hi there,

We have two cloud instances of Confluence. I access both of them with the same Office 365 Identity.

Are we charged two user licenses in this scenario, or just the one?

Thanks!

Tessa Tuteleers · Accepted Answer

Hi @dominic.banister ,

Welcome to the community!

licenses are on a per instance basis, so you would need to have a license for each instance, yes.

- Tessa

Nic Brough -Adaptavist- · Accepted Answer

The "licences" are per system, not by user, so yes, you're using two different systems, so you need to pay for each.

Imagine it as if Confluence 1 has a licence for 50 users and Confluence 2 has a licence for 100.  You get access to both via an account, each access counts towards the consumption.