A page with this name already exists -- but it does NOT!

Question

All,

I have just done a massive rejig of a site I am working on. When I want to create a page I get the dreaded "A page with this name already exists" error.

Alas, when I look -- as a site administrator -- for that page it is not there. It may have existed in the past, but it certainly isn't there any more. The trash is also empty.

I tried to re-index the site but the cloud version of Confluence seems to not have that feature.

What can I do to make the Confluence accept my page?

Thanks,
Niels

DDEX Secretariat (NR) · Answer

Thanks, both. Your advice is appreciated!!!

@Nic Brough -Adaptavist-There are a number of protected pages (that I cannot get access to despite being administrator, confluence-administrator, confluence-user, editor and site-admin... and I cannot see space-admin as a group anywhere). But, in any case, that is a separate issue as none of these protected pages are causing the conflict listed above.

@Thomas Bowskill: some pages do contain special characters but some don't.  When I try your approach from one of the "plain" ones, the system automatically forwards me to the new page. For example, the system complains that there is a page "Data Dictionary". So I pointed a browser at that page and it forwards me to some (apparently) random page. If I delete that and try again it points me to a different (apparently) random page.

The URLs I have look like this:

* https://ddex.atlassian.net/wiki/spaces/HBK/pages/369590337/About+DDEX+standards
* https://ddex.atlassian.net/wiki/spaces/HBK/pages/370343937/The+DDEX+standards

This indicates that the number is the offending thing...

Sigh,

N

Nic Brough -Adaptavist- · Answer

@Thomas Bowskill- definitely extending and adding more info.  Thank you for chipping in!

Thomas Bowskill · Answer

@Nic Brough -Adaptavist- I think I am extending your answer / potentially asking a question through an assumption :)  ...

@DDEX Secretariat (NR)  try to manually construct the URL to that page (assuming here you have a URL that doesn't have special characters), as an admin you should be able to see it right (or if you cannot, you will be told you don't have access to see it). If you get a 404 then it would point to some kind of bug, but anything else would indicate the page exists.