Prime Timesheet for Jira

Question

Hello!

Is there anything wrong with the Timesheet report and Jira plugin? I did not receive our report yesterday evening and today when tried to look at the report in Jira, it did not load in and when I couldn’t succesfully open it I got this message (picture attached).

Dirk Ronsmans · Answer

Great!

Remember they also have a support portal if mail should not work :)

https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/31

Baiba Bergmane · Answer

@Dirk Ronsmans thanks! Somehow their support email did not work the first time when tried to send them a message, so posted a question here, but tried after some time and yes, they have some issues, but they are on it to resolve them.

Dirk Ronsmans · Answer

HI @Baiba Bergmane ,

I'm seeing multiple questions/issues about this pop up in the community today. So my guess would be "yes" :)

I think it would be prudent to just contact them directly to see if they have any issues ongoing.