Delete all Confluence Cloud data and start again

Question

With the recent changes to Atlassian licensing, I would like to start my Confluence Cloud account from scratch with a backup of my on-prem Confluence.

I can delete all spaces except the "main" or "default" Confluence Space. I need to delete it as the backup file needs to create a space with the same name/key.

How can I delete all Confluence content and start again but keep the same subdomain?

Thanks

Clark Everson · Answer

Hi @Glenn Rice ,

If the above article doesn't work for you, you can also reach out to Atlassian Support and they can delete the data.

Best,
Clark

Glenn Rice · Answer

Thanks for the reply. I've actually tried that, but it takes several months to actually delete the data and that gets rid of the site and subdomain as well.

I thought there might be a way I can do straight away... it's not that I'm going to stop using Confluence.

I just want to clear the data and start the site again, but keep using it and it's URL.

Perhaps, there is no way and I need to pick a new site name/sub-domain?

Tessa Tuteleers · Answer

Hi @Glenn Rice ,

perhaps this page in the Confluence Documentation can help you with this: Reset and delete all data from your cloud site .

- Tessa