Find all of my resolved issue

Question

Hello Support

I need to generate a monthly report of all of the customer Jira's that I resolved.   These will be created and updated by different user id's and account, but in the end I was the specific user that verified and resolved them

Thanks

-Bill

Sampath_z585xx · Answer

Hi @Kat Warner

This filter can we use for dashboard? to show tickets counts closed and time taken ? could you pls suggest which dashboard prefer?  thanks

Carlos Garcia Navarro · Answer

You could combine this with the other clause that Ash indicated to specify the time limits for your report:

AND  resolutiondate > "2020/12/01 00:00" AND resolutiondate < "2020/12/31 00:00"

Or assuming that tickets move to status 'closed' when they get resolved, this clause would help keep your query invariable:

AND status changed to closed AFTER startOfMonth(-1) BEFORE startOfMonth()

Ash Pitt · Answer

Hi @Bill,

This isn't Atlassian support, but a community of users :)

You could try this JQL (I've italicized the fields you would need to input).

project = XYZ AND status changed BY youruserid AND status changed to done AND resolutiondate > "2020/12/01 00:00" AND resolutiondate < "2020/12/31 00:00"

Explanation

* project: is the specific project you're working on
* status changed by: You can specify the user ID (which you can find in your profile)
* status changed to: this could be done, or whatever you have specific as done (eg closed)
* resolutiondate: You can specificy the month range in which the items were resolved, in this example it's december 2020.