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Jira JQL search for "IT" or for "NO" does not give any search result

Helma_xysc13

We have a field called "Language", but searching (JQL) for some of the language codes does not give any result, while we're sure there should be.

This is no problem for for example EN, NL and PT, but it does not work for IT and NO.

"Language[Short text]" ~ NO
"Language[Short text]" ~ IT

Is this because these are actual words in English?

How can I get this working?

Accepted answers

All comments

John Funk

Hi Helma,

Not sure if it will help or not, but you might try putting IT and NO in quotation marks:

"Language[Short text]" ~ "NO"

Helma_xysc13

Thanks for the suggestion, but we already tried that and it did not work.

John Funk

Maybe try changing that value then to a 3 character

Helma_xysc13

Hi Frank,

The language code only has 2 characters, so there's no 3th character to add.

I also tried:
"Language[Short text]" ~ "N?"
But this only results in the search results for NL, not for NO.

Angélica Luz

Hello Helma,

Thank you for reaching out to Atlassian Community!

Testing on my local site, I was able to replicate the same issue. Words as NO and IT doesn't return anything when using the CONTAINS operator (~).

I used the same values on a dropdown field and it works.

I believe that this is expected because they are reserved words as you mentioned in one of your replies.

There was a bug a while ago related to this issue, but it was closed as "Won't fix".

Certain words are breaking the JQL when using the CONTAINS (~) operator

There is a workaround that I tested here and it works. Changing the indexing language of the site to "Other" will fix this issue. Go to Cog icon > System > Edit settings and change the Indexing language.

Regards,
Angélica

Helma_xysc13

Thanks Angélica.
Unfortunately the administrator is not willing to make this change.

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