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How to add resolution details in JIRA Rest API?

Naresh T_ozhjbx

I am trying the change the tansition from inprogress to Resolve using the following input params,

jira/rest/api/2/issue/JIRASD-78/transitions

{ "update": { "comment": [ { "add": { "body": "Resolved via automated process." } } ] }, "transition": { "id": "441" }, "fields": { "resolution": { "name": "Duplicate" } } }

how mto update the resoluttion comments in jira using JIRA Rest API?

Accepted answers

Radek Dostál

Seems good on paper to me. Are you sure that the 'Resolution' field is available as part of the Transition Screen on this specific transition?

It must be on the screen, otherwise you won't be able to change it.

You could also check the following endpoint:

/rest/api/latest/issue/JIRASD-78/transitions?expand=transitions.fields

If resolution is not available as a field as part of that transition, then we'll know it's missing.

Naresh T_ozhjbx

Thank you RD. I have found the customfield for resolution comments and update the same. Its reflected in JIRA. Thanks you.

{"transition":{"id":"441"},"fields": {"customfield_10103": "Low", "resolution":{"name":"Duplicate","description":"resolution comment Duplicate status reason Clear Incident Description 106 upfdate"}},"update": {"worklog" : [ { "add": { "timeSpent" : "6m" } }]} }

All comments

Radek Dostál

Seems good on paper to me. Are you sure that the 'Resolution' field is available as part of the Transition Screen on this specific transition?

It must be on the screen, otherwise you won't be able to change it.

You could also check the following endpoint:

/rest/api/latest/issue/JIRASD-78/transitions?expand=transitions.fields

If resolution is not available as a field as part of that transition, then we'll know it's missing.

Naresh T_ozhjbx

Thanks for reply...

When i change the status from Inprogress to resolve state, i have the resolution, resolution details option in Resolution Popup.

Once i have updated these fields I cna able to see in the JIRA. But I couldn't see to update the resolution details by REST API.

Naresh T_ozhjbx

Thank you RD. I have found the customfield for resolution comments and update the same. Its reflected in JIRA. Thanks you.

Nivaldo Georg Junior

Hi everyone,

I've get to the result using the following solution:

A Resolution Screen.
(containing only the "Resolution" field)

A Custom Workflow.
(With all the statuses that must transition to resolve an issue containing a transition with the Resolution Screen created above)

The Resolution Screen is inside the transition named: "Resolve Issue"

POST -> https://<your_instance>.atlassian.net/rest/api/2/issue/{issue_key}/transitions?expand=transitions.fields&transitionId={transition_id}

With this payload:

{
"update": {},
"transition": {
"id": transition_id # the id must be a string
},
"fields": {
"resolution": {
"name": resolution_name
}
}
}

Considering resolution_name as "Duplicate"

Remember to add your transitions containing screens, that should work out fine.

Mayuresh Sakharape_ykw1ua

In REST response, you can find field resolutiondate. This field has the same value as resolved.

I am not sure why it is named differently in UI and in REST response but you don't need any special implementation to get the resolved date.

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