We have a deactivated user that has watched an issue.
This user is no longer with us and not part of our account anymore, how can we stop getting notifications
https://jira.atlassian.com/browse/ID-240?error=consent_required&error_description=Consent+required&state=11fc88c2-6d0c-499d-b51f-87c233231943
Jira does not send emails to deactivated users. The notifications you are seeing must be coming from some other route.
Not sure what you mean, the user was previously watching this issue. We deleted the user from our account and there is no way for us to unsubscribe.
We are getting emails about the issue whenever someone comments.
So you did not deactivate them from the Jira that is sending them the mail? That means they're still an active user in there. Deleting them from your systems is not relevant if you haven't removed them from the system sending the emails.
We have deleted them from our Jira organisation. We were not aware of what public issues the user had watched, one would assume that deleting them from our organisation would be sufficient.
Note that the issue im talking about being watched is a public issue (https://jira.atlassian.com/browse/ID-240) not one from our organisation.
There appears to be no way to unwatch this now, in the emails we get there is no unsubscribe.
Regarding this topic. I just tested it, deactivated users will get logged off their account and don't receive any mail notifications anymore, but what about when they were logged on on private devices/apps - could they maybe still receive push notifications??
Thanks and regards
Christian
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