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Cannot get user property with JIRA Automation

Mark Haller

I'm trying to at mention a user in my JIRA Automation. I've read swathes of articles about how best to do this and it's not working. I'm using JIRA Server.

In my "Send Slack Message" content I've got the following (the bold is the response)

rep 1 - {{issue.fields.reporter}} - MARKHALLER
rep 2 - {{reporter}} - MARKHALLER

rep 3 - {{issue.fields.reporter.properties.slack}} - BLANK
rep 4 - {{issue.fields.reporter.legacyProperties.slack}} - BLANK

I can see the following against my User profile in JIRA -

How do I get the slack property from the reporter user profile?

Accepted answers

Martin Bayer _MoroSystems_ s_r_o__

hi @Mark Haller did you try:

{{ reporter.legacyProperties."jira.meta.slack"&nbsp;}}

All comments

Martin Bayer _MoroSystems_ s_r_o__

hi @Mark Haller did you try:

{{ reporter.legacyProperties."jira.meta.slack"&nbsp;}}

Mark Haller

Haha, of course I didn't - how would I know about that? :-) Is there any docs/links?

It works perfectly! And you score maximum points for replying within about 10 minutes :-)

Martin Bayer _MoroSystems_ s_r_o__

Great , Yeah I found it here: https://confluence.atlassian.com/automation/users-993924862.html (last line)

Mark Haller

Oh maaaan, and I always tell people off for "not reading things carefully" - and there's the bit about "Please note though that properties set by the UI ..." gaaaah!

Thanks again - you rock!

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