Disaster recovery posture for Cloud instance

Kieran Donnelly_9aloif

I administer both Jira & Confluence cloud edition (< 50 users). My previous experience with backup and recovery is in relation to the Jira server edition (vm snapshots, mysql database backups, index saving etc.)

I'm new to Cloud and wondering what steps other users take to ensure they have peace of mind and also what tools or guarantees Atlassian provides with the standard cloud offering.

Nic Brough -Adaptavist-

On the Atlassian side, see https://www.atlassian.com/trust/security/security-practices#business-continuity-and-disaster-recovery

On the subscriber's side, there is an "export everything" function built into the Cloud services which you could use regularly to get a copy of everything.  It's more intended for migration and hence, while complete, is not that friendly for use as a backup - it's only really useful if restored into a Data Center (or Server, for now) System, or another Cloud instance.