Most likely i messed something with a status mapping, but i cant see where it went wrong and why. Problem is: some tasks moved to last 'right' column DONE marked as 'Done' (see pic 1.) and some dont (pic 2.). What i'm trying to achieve? If done, mark as done, if move out of 'Done' do an un-done. Pic 1. Done and "Done" Pic. 2. Just Done status. Moreover, is i move those 'Done' tasks back to another status, the task remains strikeout and still marked as done. (see pic 3). Pic 3. Status change, but resolution not. I've added screen of my Flow and Board configuration.

Edit every transition in your workflow. * The All -> Done needs to have one (but not both) of these:* a screen that has the resolution on it * a post-function that sets the resolution to something (use the "update field" post-function, selecting resolution and the value you want to use for it - fixed or done are probably best) * The All to should have a post-function on them that clears resolution. Again select the "update field" and resolution, but choose the value of at the top of the option list

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Status Done is not always a "Done" task.

Alexey_gudeo1

Most likely i messed something with a status mapping, but i cant see where it went wrong and why.
Problem is: some tasks moved to last 'right' column DONE marked as 'Done' (see pic 1.) and some dont (pic 2.).

What i'm trying to achieve? If done, mark as done, if move out of 'Done' do an un-done.

CT board - Agile Board - Jira - Mozilla Firefox 20 (2).png

Pic 1. Done and "Done" CT board - Agile Board - Jira - Mozilla Firefox 20 (1).png

Pic. 2. Just Done status.

Moreover, is i move those 'Done' tasks back to another status, the task remains strikeout and still marked as done. (see pic 3).

Pic 3. Status change, but resolution not.

I've added screen of my Flow and Board configuration.
Software Simplified Workflow for Project CT - Jira.png CT board - [RBK-8] [101$] Verify Email & Phone Cha.png

Accepted answers

Nic Brough -Adaptavist-

Edit every transition in your workflow.

The All -> Done needs to have one (but not both) of these:
- a screen that has the resolution on it
- a post-function that sets the resolution to something (use the "update field" post-function, selecting resolution and the value you want to use for it - fixed or done are probably best)
The All to <all the other status> should have a post-function on them that clears resolution. Again select the "update field" and resolution, but choose the value of <none> at the top of the option list

All comments

Nic Brough -Adaptavist-

Edit every transition in your workflow.

The All -> Done needs to have one (but not both) of these:
- a screen that has the resolution on it
- a post-function that sets the resolution to something (use the "update field" post-function, selecting resolution and the value you want to use for it - fixed or done are probably best)
The All to <all the other status> should have a post-function on them that clears resolution. Again select the "update field" and resolution, but choose the value of <none> at the top of the option list

KAGITHALA BABU ANVESH_z1zl10

Hi @Alexey ,

It's regarding "Resolution" you chosen while moving to "DONE" Status.

For "CT-6" check issue history , may be it moved back from "DONE Status".

In Jira once the "Resolution" is check the ticket will be strike off.

Alexey_gudeo1

Thanks! I've created a post-function for done to set as done and for all other statuses clearing that. Not sure why i get broken through, but now i know how to fix it.

Transition_ Testing - Jira - Mozilla Firefox 2020-.png Transition_ Done - Jira - Mozilla Firefox 2020-12-.png

Alexey_gudeo1

Thanks for the reply, yea, now i added to every non-Done status a post-function to clear the resolution from 'done'.

KAGITHALA BABU ANVESH_z1zl10

Yes correct , because all statuses are connected one to all.

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