Issues Updating Custom User Field Using Python

Kevin Porsolt

I created a script in Python that reads an underlying database table and updates a custom user field (Team Lead) based on new organization changes. I am having issues actually updating the user type custom field. I know Atlassian made changes to the structure of user fields to now use the accountId, but that still did not seem to work. Any help is appreciated.

I authenticate using user name and security_token which is set as a variable I call auth_jira to use throughout my script.

Code provided below:

LOG.debug('Updating candidate Jira issue team leads...')
for ix, row in acct_lead_df.iterrows():
   LOG.debug(f"{row['key']}|{row['issueType']}|{row['acctTeamLead']}")
   auth_jira.issue(row['key']).update(fields={'customfield_10268': [{'accountId': row['id']}]})

 

Prince Nyeche - ELFAPP

Hi @Kevin Porsolt 

Welcome to Community! I believe your payload might be wrong, when updating a user, you shouldn't wrap the value in a list. you should do:

{'customfield_10268': {'accountId': row['id']} } 

 Let us know how it goes.