I am creating a new software board and trying to automate some emails. I am using the same smart values as im currently using on a projects board ({{issue.fields.summary}}) and nothing gets pulled through.
The fields are called the same thing on both. I have also tried the list of other smart values and none of them are pulling through. (https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/)
For the new software boards are the values different? Also, how can i see them? Im not an admin and have tried pulling via the API but these values arent showing in the response.
Hi Chris - Welcome to the Atlassian Community!
You don't need the fields part in the middle. Just {{issue.summary}}
Hi John,
Thanks for the reply, it still didnt work though. Below you can see the values in Jira and on the right the email i get from it.
Hi @Chris Sandford
Would you please post an image of your entire rule? That will provide some context that might reveal what is happening. Thanks!
Best regards,
Bill
Can you share the audit log of the rule that you ran? It appears that no issue match whatever condition you might have in the rule.
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