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Road map: Automation Rules vs. Workflow Transitions

Sebastian Penhouet_c5nt77

The new automation rules look very nice but it is unclear to us how this will integrate into Jira.

Will the automation rules replace workflow transitions?

Because workflow transitions are for free but automation rules are not. The current 500 limit looks like a joke to us (Standard Plan). Having many simple issue status transitions will fill this up in no time.

Do we need to prepare that Atlassian is planning to retire workflow transitions over automation rules?

Maybe you can make only some automation rules (specific events, conditions, actions) count against the limit? Or massively increase the limit?

Accepted answers

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Jack Brickey

Probably more of a discussion than a question. IMO post functions, along with conditions and validators, are still a vital component independent of Automations. There are a lot of considerations when choosing which path.
Project level rules are unlimited. In fact in the new JSM Global automations disappear in Standard so new JSM standard accounts never see global option.

I believe as long as Classic projects exist there will be PFs. Obviously Automation is the only option currently for NG.

Sebastian Penhouet_c5nt77

JSM? PF? NG?

From the context, do I understand correct that for the next-gen Jira Projects the automation has no limits and the limits are only applied for the classic projects? Or only if we use a global configuration of these instead of a project local one (which we definitely would wand to avoid)?

What will happen to workflow transitions in the future? Will this slowly be removed and / or no longer maintained?

I'm all for the new automation rules. Looks much cleaner and even more powerful and easier to configure but it should be free and part of the Standard Plan. Or set the limits to something only large companies reach.

Stuart Capel - London

Hi Sebastian,

I can't find reference to the 500 limit on Jira automation - could you share a link please?

I've not hit the limit before and we use automation rules quite extensively. We're trialling Premium so I wonder if this is something new?

Only reference I could find was here (below screenshot) and I believe it's a bad link as it goes to the 'Premium' product page where I still couldn't see anything about limits on rules being triggered.

Jack Brickey

JSM- Jira Service Managent

PF - Post Function

NG - Next-gen

Global Automation limits depend on whether you are on Standard or Premium. Also, as stated above it seems that anyone starting today with standard account don’t get global rules feature. Project level automation rules are unlimited (today) even on standard.

I don’t know what will happen in the future and don’t think anyone here does.

Automations are much more powerful than PFs and understandably so.

Jack Brickey

Stuart, read more here - https://www.atlassian.com/software/jira/pricing

Sebastian Penhouet_c5nt77

I can only see the limits unter the "usage" tab.

If you click on "view details":

If you click on "view plans" you will just be redirected to here: Jira Pricing - Monthly and Annual Subscription Cost per User (atlassian.com)

But there is no mention of the limits:

Jack Brickey

Yep. Here is an example from my instance. You will see that I get 500 for JSM and 500 for Jira each month. Now these limits ONLY apply to global OR Multi-project rules. Any rule that is associated with a single project is unlimited. The pricing page used to provide the limits but was a bit confusing TBH. The best place to check is you admin>system page.

Sebastian Penhouet_c5nt77

I don’t know what will happen in the future and don’t think anyone here does.

Atlassian should know. They will have some plan / some road map. Or are you suggesting that these who do know are not answering here? Could someone forward this issue to the respective responsible person?

Thanks for the clarification on the current state and how it currently works.

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