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Regarding status Transistion in Jira. Unable to find an api for changing the status as no-run or re-

Esther Evangeline. V

I am actually trying to update the status of the issue. And when it is already in one status like pass/fail we are unable to change it to another without making a change to no-run. We are using the API call to update status or transistion.

https://jiraurl/rest/api/3/issue/"+jiraId +"/transitions

with the body of the request as:

{ "transition": { "id": "21" }}

where id: 21 is for Pass,31 for Fail and so on. But no Id for No-run which is the initial status

Accepted answers

Warren_mz9b4z

Hi @Esther Evangeline. V

That sounds like the issue is your workflow, not the API call. For an issue which has this problem via the API, have you tried within Jira to see what you can / can't do?

In theory, the API will only allow you to do what you can do manually within Jira, for the same user. So check what user the API is called with and ensure that this user has the correct permissions.

All comments

Warren_mz9b4z

Hi @Esther Evangeline. V

That sounds like the issue is your workflow, not the API call. For an issue which has this problem via the API, have you tried within Jira to see what you can / can't do?

In theory, the API will only allow you to do what you can do manually within Jira, for the same user. So check what user the API is called with and ensure that this user has the correct permissions.

Esther Evangeline. V

Yes manually we have to switch back to no-run and then change the next status. So is there any way that we can get it updated through api. I am not sure of the id for No-Run status. all the other status id can be fetched from api. Is there any other api to update the status or the transistion for jira cloud

Warren_mz9b4z

Hi @Esther Evangeline. V

Just to take a step back here first ….

I think you should look in Jira at the workflow and understand what it's set up for - is this the correct workflow or do you want to change it so that you don't need to go to No-Run? (Remember that your statuses don't necessarily mean a lot to me, because each instance of Jira can set up their own statuses)

Looking at the workflow in Text mode will have the status id for each one, so you should be able to get the id for No-Run - see below.

Esther Evangeline. V

Are these related to the cloud jira workflow transistion.

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