nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Update custom field based on linked issues

Ashish_10js00

Hello All,

I need to update a custom field based on linked issues.

Custom field should automatically be updated based on the issues linked by "Implemented by"

There should be no manual update.

How can i achieve this ?

I am using JIRA Software cloud

Thanks for the help in advance

Regards
Ashish

Accepted answers

All comments

Guilhem Dupuy

Hi there,

You can indeed implement such a thing using an Automation rule.

The following picture shows you an automation copying the "assignee" field of an issue to all the issues linked by the "relates to" link, which you will be able to adapt to your scenario.

In the example I provide you, the action is automatically triggered each time the "Assignee" field is modified (including creation).

Capture d’écran 2020-12-16 à 11.34.52.png

Let me know if it helped,

Guilhem

Ashish_10js00

@Guilhem Dupuy :

Thanks for the response.

There is no option available for selection linked by "implemented by " in the drip down.

I want to update the linked issue " Implemented by" value to the custom field automatically.

Can you please advice

John Funk

Ashish - can you share the value you see in the drop down for Link Types? Does this link type already exist?

Bill Sheboy

Hi @Ashish

Is your link type "Implemented By" a custom link type you added or perhaps a renamed one? I do not see that one in my default values.

If so, you may need to branch on all link types, and then add an advanced compare condition to check the smart value if the link type manually rather from the list.

It is odd that all defined link types are not listed in the branch options.

Best regards,
Bill

Ashish_10js00

@John Funk :

I have created the automation rule

Found the lik is implemented by .

Now i want to update the issues in " implemented by " to the text custom field which is created .

How can i do that ?

Capture 1.JPG

Ashish_10js00

@Bill Sheboy : Thanks for the response.

I got the link " implemneted by " now ..deleted and added it back.

I want to copy which are linked by "implemented by " to the text custom field .

How can i do that ?

There can be mulltiple issue under " implemented by " which i need to update in custom field.

Capture 3 .JPG

John Funk

Have your run this rule? Did it work for you? If not, what was the error or result? Can you share the Audit Log?

Ashish_10js00

Capture 3 .JPG

Bill Sheboy

Hi @Ashish

Thanks for that information. I believe your rule may be trying to update the incorrect issues, which is why the audit log indicates what you see. And, you are trying to update a field repeatedly (in a branch) and so replacing the results.

How about this instead: use Lookup Issues to populate the custom field?

Trigger: An issue is linked with type of "Design"
Action: Lookup Issues using this JQL with advanced JQL

issue IN linkedIssues({{issue.key}}, "Implemented By")

Action: Edit the custom field with a list of the keys and list functions:

{{#lookupIssues}}{{key}}{{^last}}, {{/}}{{/}}

Ashish_10js00

@Bill Sheboy : Thanks for noticing

I have removed the space

Ashish_10js00

Stil the same error..

Bill Sheboy

Hi @Ashish

The smart value syntax such as {{issue.key}} is used within the automation rule, and not in a stand-alone, issue query. That is why you are seeing that specific error when running the query separately.

Please try this as to confirm it works as a stand-alone filter search:

issue IN linkedIssues(AK-7, "implemented by")

If it does not work, I suggest that you pause and directly contact Atlassian support for assistance as there appears to be another issue: https://support.atlassian.com/contact/#/

If it does work, then try this in your automation rule for the lookup issues:

issue IN linkedIssues({{issue.key}}, "implemented by")

That should return the same issues for use in the lookup.

If it does not work, I am confused how to help further and I suggest contacting Atlassian support.

Best regards,

Bill

Tereza Červinková

Hello everyone,
I tried to set (I believe) similar thing. Though having different problem.

When an issue is moved from one status to another, a linked issue Gantt End to End should edit - specifically custom field Tracking no. Everything goes well and the log says done and edited. But...the field doesn't change even after days..
Jira automation.png

Jenn Riek

@Tereza Červinková you've been selected to receive a gift as a thank-you for being a part of the Atlassian Community! Please email me at jriek@atlassian.com to claim.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud

atl-orange