nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

My Automation Rules not appears.

artur.l.ext

Yesterday, I did a backup in my JIRA. Today, I try to change one automation, but the automation not appears in System - > Automatio Rules (this not appear). When I try open a automation in one project, but appear one error: "Something's gone wrong. Our team has been notified. If the problem persists, please contact Atlassian Support. ERROR: WS39CC"

Accepted answers

All comments

John Funk

Hi Artur,

I will see if I can get someone with Atlassian to help you out.

Petter Gonçalves

Hello @artur.l.ext

Thank you for reaching out.

The error you're facing usually displays when you don't have the permissions to browse or administer project in the project's permission scheme. That being said, I see you're currently using Jira free plan, so this cannot be the cause of the issue as permissions can not be edited in the free plan.

If I'm wrong and you are currently using the Standard plan, try the following steps:

Logged as a site-admin, navigate to one of the Projects you have > Project settings > Permissions
Ensure your user is properly added to the roles in the browse and administer project permissions

Even if you are on the free plan, try to logoff Jira and log back in using a different browser in incognito mode. If the problem still reproduces, please check if there is any further information about the error in the development tools of your browser.

Let us know if this information helps!

artur.l.ext

@Petter Gonçalves, yesterday, I already tried with 3 admin users and 2 browses differents diffents. I tried to test, but I can't because my plan is free.
Before backup, I could edit automation, but now I can't.
I will share some screenshot that appers this error.
Yes, this error occurred in my free environment.

jira 1.JPG jira 2.JPG

John Funk

Thanks for jumping in Petter!

artur.l.ext

@Petter Gonçalves

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud

atl-gruland

atl-rvw