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Disable “A new teammate has joined your Atlassian site” emails

Christian Mentor

The Email site administrators when a new user gets access to the site checkbox appears to be mandatory when specifying an approved domain for product access. The is a new occurrence and we can’t disable the notifications because the checkbox is grayed out. Is there a way to stop this? We’re getting notifications for users who have had site access, but are recently signing in following the introduction of this feature.

Accepted answers

Angélica Luz

Hello @Christian Mentor,

Thank you for reaching out to Atlassian Community!

It's possible to turn off this notification only when the option "Approve any domain" is selected.

For now, there is no workaround for that. There is a feature suggesting the implementation of such ability:

Allowing the Admin to turn all email notifications for Direct Access off if they want

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

All comments

Angélica Luz

Hello @Christian Mentor,

Thank you for reaching out to Atlassian Community!

It's possible to turn off this notification only when the option "Approve any domain" is selected.

For now, there is no workaround for that. There is a feature suggesting the implementation of such ability:

Allowing the Admin to turn all email notifications for Direct Access off if they want

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

jeknapp

@Angélica Luz Psychological research has shown how repeated, small annoyances that are impossible to escape have a disproportionate impact on the mental health of people who are forced to suffer them.

This requirement to send all admins a useless notification each time a pre-approved user joins the team is hostile to your users, and illogical. Please advocate for a remedy.

Kirk Mavroulis_31cd6z

I suggest using an outlook rule until they add the feature

Sam Watkins_g8qeio

I don't know about impacting my mental health, but it does negatively impact my productivity by distracting me, which is not what I expect from a tool that is supposed to aid productivity; therefore it makes it more difficult for me to recommend Atlassian products; and I'm a share-holder! (admittedly a small fish)

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