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Move from JIRA server to JIRA Cloud - Custom Plugin Query

neeta_dubey

Hi All,

We are on JIRA server 8.13.1 and planning to move to JIRA cloud soon. I have few question which i would like to know.

1) We have two custom plugin in jira instance. how would they be taken care of in cloud version?

2) We also use ticket creation via email feature and uses POP mailboxes. Would we be able to migrate them as well and retain the funtionality.

Accepted answers

Nic Brough -Adaptavist-

Yes, email works in a similar way on Cloud, see https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

You will need to rewrite your plugins for Cloud, or find alternatives. Cloud does not allow the installation of Server/DC plugins and has a totally different framework for apps.

All comments

Nic Brough -Adaptavist-

Yes, email works in a similar way on Cloud, see https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

You will need to rewrite your plugins for Cloud, or find alternatives. Cloud does not allow the installation of Server/DC plugins and has a totally different framework for apps.

neeta_dubey

@Nic Brough -Adaptavist- Thanks for your reply. Do we have any conversion tool available which could convert those plugins as per cloud framework?

Nic Brough -Adaptavist-

No, the frameworks are totally different.

You can probably reuse the code that does the logic in your apps, but the Cloud version of the app will need to be written from scratch.

Kathleen Mullen

Is there a link to the description of this framework? We have the same challenge in moving to the "cloud".

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