Is there an option to receive an email notification for comment reaction?

Question

When someone reacts to one's comment, no notification is triggered via email, but it can only be seen directly in Jira on notifications section (which is not so commonly used).

Is there an option to enable email notification when someone reacts to my comment?

Thanks,
Aleksa

Bill Sheboy · Answer

Here is the suggestion to add email notification on a reaction:

https://jira.atlassian.com/browse/JRACLOUD-73648

Jack Brickey · Answer

There is not an email notification option for Jira comment reactions. While I have not dug into Automation in detail I did think to check there first to see if there was the ability to trigger on a reaction but I did not see it.

Walter Buggenhout · Answer

Haha, right :-)

It's indeed kinda the same thing as in Confluence, but apparently even across applications.

Sorry for that! Notifications are triggered from the notification scheme in a classic project or from Notifications in a next-gen project. In either case, navigate to project settings > notifications.

And again, in either case check the settings for these triggers:

* Issue commented
* Issue comment edited

Check who notifications are sent to and update accordingly!