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Problem creating a new status

Thalles Moussalem Luciano

I'm trying to create a new status, I can write the name like TO CHECK, but Jira is returning me a error. The way that looks, I can't create a new status, can anyone confirm this, if the problem is that I can create status only on the beginning of the project? Or is my account?

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Walter Buggenhout

Hi @Thalles Moussalem Luciano,

Where and how are you trying to create a new status?

as a column in a next-gen project?
in a workflow of a classic project?
in Settings > Issues > Statuses?

What is the error you are getting?

Thalles Moussalem Luciano

Hi Walter, I'm trying to create as a column in a next-gen as you said, but I've tried in a workflow as well.

Nic Brough -Adaptavist-

Concentrate on one of the ways to create a status and work through to the point of failure - we need to know what steps you are doing, most importantly, the last click that takes you to an error

For example, you go to settings -> issues -> statuses, click add new, it asks you for a name, so you fill one in and click the add button and it says <some error> instead of creating it.

Walter Buggenhout

Hi @Thalles Moussalem Luciano,

Just trying to help out here. To add a status in a next gen project, just click the + button next to the rightmost column of your board. A new column should appear, just like you can see here:

Screenshot 2020-12-04 at 18.00.55.png Then you need to click the little v icon to confirm. To wrap it up, you only need to drag the column to the correct place on the board, so you end up with something like this:

Screenshot 2020-12-04 at 18.08.46.png

So what are you doing differently or when do you get an error message if you try to do this? And what is the exact error message?

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