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Why does my drop down value get converted to a number string in JQL

seemak

When writing JQL queries, if I use drop down fields in my query - Ex: Assignee = Joe, the same is converted in the query string to something like "assignee = 5c0fb62c2c86c94ac7c77af5" and so when I relook this filter I have no clue what values the results are filtered on. Anyone seen this or know how to fix this?

Accepted answers

Ollie Guan

Hi @seemak ,

Due to recent GDPR changes, referencing user fields (such as reporter, assignee) now require the property id to be set with a user's account ID rather than using name.

https://confluence.atlassian.com/jirasoftwarecloud/gdpr-changes-to-usernames-in-jira-cloud-967319102.html

All comments

Ollie Guan

Hi @seemak ,

Due to recent GDPR changes, referencing user fields (such as reporter, assignee) now require the property id to be set with a user's account ID rather than using name.

https://confluence.atlassian.com/jirasoftwarecloud/gdpr-changes-to-usernames-in-jira-cloud-967319102.html

seemak

Dear Ollie,

Thank you so much for responding. I can not clear how to solve this. Assignee is a system defined field and drop down values are coming from the system. Is there anything I can change here so my queries display the correct user name strings?

Sorry if my question is too basic. I frankly did not research too much as I am in the middle of several things. In case you know the solution it would help me immensely.

Thanks,
Seema.

Ollie Guan

You need specify the accountId in the REST API to return the users of your Jira Cloud site.

https://community.atlassian.com/t5/Advanced-Roadmaps-questions/error-quot-The-query-parameter-username-is-not-supported-in-GDPR/qaq-p/1365942

seemak

Thank you very much for your timely help!

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