Automation for Jira - sending emails with URL

Giorgi Tsitsvidze

Hi Atlassian community, 

is it possible - using app automation for jira - to send email with issues button URL  - 

transition URL - when user in email click this URL issue moved on another status ... 

 

best regards

Giorgi Tsitsvidze

Bill Sheboy

Hi @Giorgi Tsitsvidze 

For your first question, yes you can add a link to issues in emails using Automation for Jira.  Try adding this in the email:

<a href="{{url}}">{{key}} - {{summary}}</a>

With out of the box Jira you cannot do the second thing, adding a link to transition an issue to a different status.  Perhaps providing the link to the issue will be enough as a person could open the issue and then transition it from the issue view page.

Best regards,

Bill