Issue creating Tasks/Subtasks

Question

User is reporting that when they go and create a subtasks they get an error message saying that the subtask could not be created please check connections. See attached image. Also, when they try to create a new issue they receive a weird error that looks like questions my company created for a different field. See other attached image.

Daniel Ebers · Answer

Hi Brad,

from your description and other reports the last days here on Community this matches with the following bug from my opinion:

https://jira.atlassian.com/browse/JRACLOUD-75648

Please double check if this assumption is true and if so, feel free to vote ("This affects my team") the linked bug.

Cheers,
Daniel

Jack Brickey · Answer

that is indeed an odd error. I saw another post this morning where the user was getting the first error when trying to create an issue from an epic. I would recommend you reach out to Atlassian Support and have them take a look especially if repeatable.